We'd love to hear from you

Get in Touch

Have a question, partnership idea, or just want to say hello? Our team is ready to help — reach us through any channel below.

✉️
Email Support
Responds in 24hrs
💬
Live Chat
In-app support
🤝
Partnerships
Business enquiries
🛡️
Safety Reports
Zero tolerance
🧑‍💻
Developer API
Technical support
Direct Contacts

We're Here,
Wherever You Are

GoSupa is built for Africa — our support team understands your language, your timezone, and your platform.

✉️

General Enquiries

For anything platform-related, partnerships or press.
info@go-supa.net

🛒

Seller & Marketplace Support

GigStore listings, order disputes, and merchant accounts.
sellers@go-supa.net

🧑‍💻

Developer & API Support

Integration help, API keys, and technical documentation.
dev@go-supa.net

🛡️

Safety & Trust

Report abuse, scams, or child safety concerns. Zero tolerance enforced immediately.
contactus@getsupaserve.com

🤝

Business & Partnerships

Network operator deals, enterprise accounts, and affiliate programmes.
business@go-supa.net

Our Offices
🇬🇭
Accra
Ghana
● Headquarters
🇨🇮
Abidjan
Ivory Coast
🇿🇲
Lusaka
Zambia
🇲🇱
Bamako
Mali
🇳🇬
Abuja
Nigeria
Send Us a Message

Fill in the form below and a member of our team will get back to you within 24 hours.

General Question
Marketplace / Selling
Reels & Content
ServicePlace
Pay4Me / Payments
Partnership
Technical / API
Safety Report

We typically respond within 24 business hours.

✅ Message sent! We'll be in touch within 24 hours.

Frequently Asked Questions

Quick answers to the most common questions about GoSupa.

GoSupa is available on both Google Play and the Apple App Store. Search "GoSupa" or use the download links on this page. The app is free to download and data-free on participating networks.

GoSupa partners with Mobile Network Operators across Africa to zero-rate data usage on the platform. This means you can browse, watch, shop and earn on GoSupa without using your mobile data bundle. Check with your network operator to confirm availability in your area.

Download the GoSupa app and create a seller account from your profile settings. You can list products on the Marketplace or set up a full digital store on GigStore. No rent, no stock required — just your products and an internet connection.

You can report content directly within the app using the report button on any post, profile or listing. For urgent safety concerns, especially those involving minors, email us immediately at contactus@getsupaserve.com. We take all safety reports seriously and act within hours.

We welcome partnerships with businesses, NGOs, Mobile Network Operators and enterprise organisations. Fill in the contact form above selecting "Partnership" as your topic, or email us directly at business@go-supa.net with your proposal and we will get back to you promptly.

Yes — GoSupa is expanding across Africa. We currently have active operations in Ghana, Nigeria, Ivory Coast, Zambia and Mali, with more countries launching soon. The app is available globally on both major app stores.

Still Have Questions? Get the App.

The fastest way to get support is through the GoSupa app's built-in help centre — available 24/7 in your language.